60 Day Return Policy

Shop in complete confidence, knowing that your satisfaction is our primary concern! Our comprehensive return and exchange policy is designed to give you the freedom to shop to your heart’s content, without ever worrying that you’ll be locked into keeping a product that you don’t absolutely love! If your purchase doesn’t live up to your expectations in any way, simply return it within 60 days for a full refund of your purchase price.

Of course, if you’re returning a product because it is defective in quality, you’re 100% covered. We will refund your purchase price in full. Unfortunately, you will be required to pay the cost of shipping your item back to us. Or, if you’d prefer a new, perfect replacement for your defective item, both return shipping fees and re-shipment fees are on us!

If after you’ve received your order from buychanelbagonline.com, you realize you’d rather have another model, size, or color, no problem! You’ll never be penalized with heavy handling and restocking fees, like you might be elsewhere. But fair is fair: we gladly offer free shipping for your original order (some conditions apply) but we can’t cover the shipping twice! So please understand that you will need to cover the return shipping fees back to our warehouse, and the new shipping fees to your address.

Please note that in certain special, limited circumstances we may, solely at our discretion, agree to deduct all or part of the shipping costs for a replacement order.

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